How to Find a Good Insurance Broker in Australia

This blog offers practical insights on how to find a good insurance broker in Australia—and why Fitton Insurance Brokers deserves a spot on your shortlist.

When it comes to protecting your business, property, or livelihood, having the right insurance cover is essential. But with so many providers and products available, navigating the insurance landscape can be overwhelming. That’s where a good insurance broker comes in. Whether you’re looking for personal, commercial, or specialised policies, the right broker can save you time, money, and stress.

1. Understand What an Insurance Broker Does

An insurance broker works on your behalf, not the insurer’s. They assess your individual needs and find the most suitable cover across a range of insurance companies. Good brokers don’t just find you a policy; they offer ongoing support, claims assistance, and advice to help you stay protected as your needs change.

2. Look for Industry Experience

Experience matters in insurance. A well-established broker will have strong industry connections, in-depth market knowledge, and the ability to tailor policies for your sector. For example, Fitton Insurance Brokers has been serving clients across Australia since 1984, with expertise in horse, farm, and agribusiness insurance; areas that require nuanced understanding.

3. Check for Licensing and Accreditation

Before engaging a broker, verify that they’re registered with the Australian Securities and Investments Commission (ASIC) and affiliated with reputable industry bodies like NIBA (National Insurance Brokers Association). These credentials ensure ethical standards and trustworthy advice.

4. Seek Specialisation If You Need It

In niche sectors such as agriculture, equine, or transport, working with a broker who understands your specific risks is crucial. Fitton Insurance Brokers specialises in:

  • Horse Insurance – for owners, breeders, and event organisers
  • Farm & Agribusiness – covering crops, machinery, and livestock
  • Commercial Insurance – including property, fleet, and liability cover

You can explore these specialist services further at https://fitton.com.au/insurance.

5. Read Reviews and Get Recommendations

Recommendations still carry weight. Ask colleagues or fellow business owners who they trust for insurance advice. Additionally, browse online reviews to gauge a broker’s reputation. A consistent stream of positive feedback is a strong indicator of dependable service.

6. Assess Their Communication and Support

Effective brokers are proactive, responsive, and transparent. From quoting to claims, they should clearly explain your options and advocate for your best interests. At Fitton Insurance, the team prides ourselves on delivering personalised service and long-term support to clients throughout Toowoomba and regional Australia.

So, how do you find a good insurance broker in Australia?
It’s not just about price—it’s about value, service, and peace of mind. Whether you’re a business owner, a farmer, or someone with unique insurance needs, the right broker can make all the difference. If you’re seeking a trusted, experienced, and approachable insurance partner, Fitton Insurance Brokers is ready to help.

Photo: Ron Fitton and Adam Capner of Fitton Insurance Brokers with Rowena Beveridge, GM of TSBE

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